FAQ

One of the most frequently asked questions is «how do I sign up for the BTC-Alpha Exchange Market? ». Registration is user-adapted and will take you less than a minute.

Here is a detailed sequence of actions:

Step 1: Follow the link below: https://btc-alpha.com

Step 2: Following the link will bring you to a homepage of the BTC-Alpha, click the «Sign up» button located at the top-right corner.
Step 3: Fill in all the required fields, namely, e-mail, password, confirm the password and tap the «Sign up» button below.

Step 4: If you signed up for BTC-Alpha Exchange Market, we would send you a notification e-mail to your specified e-mail address. Click the unique link provided in this e-mail message to finish verifying your e-mail address. The web page, which then launches, will confirm your success.

Step 5: Congratulations! You have successfully signed up for the system of the BTC-Alpha Exchange Market. To visit your Personal Cabinet, you should tap the «Sign in» button at the top-right corner of the homepage and fill in your personal data, namely, e-mail and password.

Step 6: Thank you for joining us! You can now use the services of the BTC-Alpha Exchange Market.
Trading – is an innovative and profitable way to get access to financial markets. Any person, starting from housewives, ending with the owner of large business can deal with trading in the exchange market. In fact, trading - is the process of making transaction. Buy / Sell – is the final result of the decision. Such decision can be based on various factors, such as: news, technical element, intuition and experience. Any trader creates his own vision of price behaviour. Thus, it creates the trading system.

Here is a detailed sequence of actions:

Step 1: Sign in to your Personal Cabinet, enter your username and password:

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Step 2: You should fill up your merchant account with cryptocurrency / currency that you are interested in. To do this, tap the "Finance" button in the dialog box under your e-mail address at the top-right corner:

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Step 3: Tap the «Exchange» button. It will bring you to trading space:

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Step 4: Choose the currency cross pair. Consider the sell/buy Bitcoin as an example.

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Step 5: You can make a deal taking into account the offered price, which is presented by the candle chart.

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Step 6: Enter the relevant amount of Bitcoins in the «BTC» gap in the field of «buy» (in order to purchase) and «sell» (in order to sell). Tap the "buy" / "sell" button respectively.

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Step 7: Your order will be included to the Buy/Sell Orders respectively, the so-called, “order book”.

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* Pay attention: If the price of the order, which was specified by the user, does not match the current market price, such order will be included to the list of active orders of the user.

Step 8: Performance of the order.

To find the rates of trading commission of the BTC-Alpha Exchange Market, click the «Trading commission» section on the homepage.

The rate of trading commission depends on the monthly trading volume (30 days).

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To start trading in the exchange market, you should deposit funds into your personal account. Here is a detailed sequence of actions:

Step 1: Sign in to your Personal Cabinet, enter your username and password

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Step 2: You should fill up your merchant account with cryptocurrency / currency that you are interested in. To do this, tap the "Finance" button in the dialog box under your e-mail address at the top-right corner:

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Step 3: It will bring you to the «My wallets» section. Select the appropriate currency and click the "Deposit" button.

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Step 4: Select one of the systems provided in the BTC-Alpha Exchange Market (sign up beforehand) in order to deposit funds into your private account in the exchange market.

Take the USD as an example:

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Step 5: Now you can start trading in the BTC-Alpha Exchange Market.

Plethora beginners forget to find out, how to withdraw funds from private account before their active operation in the exchange market. However, this issue is no less important than the others.

The procedure of withdrawing funds from the exchange market has common features with the procedure of deposit funds into private account.

That is why, here is a detailed sequence of actions:

Step 1: Sign in to your Personal Cabinet, enter your username and password.

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Step 2: You should fill up your merchant account with cryptocurrency / currency that you are interested in. To do this, tap the "Finance" button in the dialog box under your e-mail address at the top-right corner:

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Step 3: It will bring you to the «My wallets» section. Select the appropriate currency and click the "Withdraw" button.

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Step 4: Select one of the systems provided in the BTC-Alpha Exchange Market (sign up beforehand) in order to withdraw funds from your private account in the exchange market.

Take the BTC as an example:

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Step 5: Congratulations! You have successfully withdrawn your funds!

Two-factor authentication (hereinafter - 2FA) - is an additional level of security of your account on the exchange market. It ensures that you are the only person, who can get an access to your account, even if you shared your password with someone else.

Here is a detailed sequence of actions for activation of 2FA:

Step 1: Sign in to your Personal Cabinet, enter your username and password

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Step 2: To activate 2FA, tap the "Security" button in the dialog box under your e-mail address at the top-right corner:

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Step 3: Click the «Two-factor authentication» section and tap the «Enable Two-Factor Authentication» button:

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Step 4: Follow the instructions in order to enable 2FA:

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Step 5: To activate 2FA, it is necessary to install the Google Authenticator, which will create temporary Token on the basis of QR-code.

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* Recommendation: save the image of QR-code and keep it in a safe place.

Alpha-codes are designed for transfer of funds between the users of the exchange market. The user can create an Alpha-code in any available currency.

Here is a detailed sequence of actions for creating the Alpha-code:

Step 1: Sign in to your Personal Cabinet, enter your username and password.

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Step 2: To generate the Alpha-code, tap the "Finance" button in the dialog box under your e-mail address at the top-right corner:

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Step 3: It will bring you to the «My wallets» section. Select the appropriate currency and click the "Withdraw" button.

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Step 4: Enter the appropriate fields (amount, currency, e-mail of the recipient - if necessary) and tap the "Withdraw funds":

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The generated code can be transmitted to any participant of the BTC-Alpha exchange market for activating.

To activate the Alpha-code, go to the «Fincances» section in the dialog box under your e-mail address at the top-right corner and tap the “Activation of Alpha-code” button

You can activate the code only once!

Please pay attention to the fact that the BTC-Alpha Exchange Market provide users with an opportunity to create personal Alpha-code (according to the e-mail of executor). In order to do this, you should put a tick in the field of Recipient Email and enter the e-mail of the user at the stage of the creation of the Alpha-code. In such case, the code can be activated only by the user, whose e-mail was specified, or creator of the code.