Support Center
How Can You Deposit Funds To The Balance And Buy Cryptocurrency Via Bank Card?

How Is The Deposit/Withdrawal Performed On The BTC-Alpha Platform?

The procedures for depositing and withdrawing funds on the BTC-Alpha platform are very simple and quite intuitive. Let's start by depositing funds to your wallet from third-party payment systems.

What Should You Do To Deposit Funds?

This is the only correct way to deposit funds into the BTC-Alpha wallet. Pay attention to details like generated address, public key, memo and destination tag for the success of the transaction.

  • In the upper right corner of the screen, select the option «Finance».
  • You will see the menu «My Accounts», where there will be a list of currencies, from which you will need to select the one in which you want to deposit funds. Then press «+».
  • After that, the deposit page will open, where it is important to fill in each of the proposed fields for the correctness of the transaction.
  • Select the payment system you need from the list provided on the deposit page. Enter the amount for which you want to replenish the wallet and click «Create deposit». The system will redirect you to your account in the selected payment system.

Coins will be credited to your wallet within a few minutes.

What Should You Do For Withdrawing Coins/Tokens Before Converting Them Into Fiat Money?

The withdrawal of coins takes from 5 to 30 minutes, except for those cases when, for some reason, the transaction is determined as not complying with the security rules and is subject to additional moderation. In this case, the process can take up to 48 hours. Sometimes the delay can be due to a large number of requests to withdraw your chosen currency. If the withdrawal request is not confirmed by you within 30 minutes, it will expire and it will be rejected. Then you have to create a new one.

  • In the upper right corner of the screen, select the option «Finance».
  • You will see the «My Accounts» menu, where there will be a list of currencies, from which you will need to select the currency you want to withdraw. Then press «↱».
  • After that, the cryptocurrency withdrawal page will open, in which it is important to fill in the address field and enter the required amount, the rest of the fields are optional. Click «Send».
  • You will see a page for withdrawing fiat funds with a list of payment systems. Select the one you want to use, enter your wallet address and press «Send» again.

Expect funds to be credited to your wallet within the time mentioned above.

Useful Facts, Tips And Stories On This Topic:

Basics of Trading On The BTC-Alpha Crypto Exchange

What Are The Most Asked Questions For The BTC-Alpha Technical Support Experts

How To Store Cryptocurrency In a Proper Way

How Does The Transfer Work? TOP-5 Asked Questions

Video Guides On This Topic:

BTC-Alpha Trading School. Basics Of Crypto Trading

BTC-Alpha Trading School. Signing Up And Beginning Of Trading

BTC-Alpha Trading School. What The Trading Terminal Includes

BTC-Alpha Trading School. Personal Profile Settings

BTC-Alpha Trading School. Deposit and Withdrawal of Funds

How Can You Deposit Funds To The Balance Using Payment Systems?